Outreach Provider Representative

At Lower Cape Fear Hospice, our Vision is to serve everyone touched by a life-limiting illness. Our Mission is to provide the highest level of care and comfort to patients with life-limiting illness, support and counsel families and provide education to the community; we Value Teamwork, Commitment, Excellence, Compassion and Respect.

We are currently seeking an Outreach Provider Representative to join our group of dedicated and experienced professionals. This is an outstanding opportunity to join our well-established non-profit organization.

Job Description

Knowledge, Skills and Abilities:

  • Acts as a marketing liaison between LCFH and referral sources by providing service information to physicians, assigned facility staff, patients and families and other providers of health care.

  • Acts as a resource to physicians, patients/families, and assigned facility staff regarding end-of-life issues and palliative care

  • Acts as a consultant to physicians and assigned facility staff to increase awareness of services

  • Actively identifies barriers in the community, physician offices and facilities; takes an active role in solution/ resolutions by providing excellent customer service to all providers who influence referrals.

  • Have a direct influence on census growth, length of stay and referrals from providers in assigned territory based on individual goals and strategies.

  • Analyzes trends and patterns in referrals and admissions to identify needs and to develop marketing strategy.

  • Organizes and performs work effectively and efficiently.

  • Maintains and adjusts schedule to enhance program performance.

  • Demonstrates positive interpersonal relations in dealing with all members of the team.

  • Maintains and promotes customer satisfaction.


Minimum Qualifications:

  • Three years? experience required: preference in hospice or home care or experience in marketing, public affairs, community relations or hospital liaison nurse.

Preferred Qualifications:

  • Degree in business, marketing or related field preferred.

Compensation & Benefits

Lower Cape Fear Hospice offers competitive salaries and an outstanding benefits package. The range and quality of the agency?s employee benefits reflect the importance placed on excellence and loyalty. Please visit our website for more information.


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